ITA 2026: what items o6 and o10 require, and how to stop it being a quarterly scramble

ITA 2026 in one minute

The National Anti-Corruption Commission’s Integrity and Transparency Assessment (ITA) for fiscal year B.E. 2569 uses three instruments, and this year shifts weight toward the experience of the people agencies serve.

The manual also cites the national-plan target that every participating agency should score 85 or more in 2569, and ITA results feed other evaluations, such as the Department of Local Administration’s performance assessment of local agencies.

Item o6: plans, progress and budget use

This item needs two sets of information, each with a stated minimum.

First, the operating plan for fiscal year 2569, with at least:

1. each project or activity
2. the budget for each project or activity
3. the timeframe for each project or activity

Second, progress against the plan for quarters 1-2, with at least:

1. results for each project or activity
2. budget spending for each project or activity

“At least” in the manual means a minimum that assessors check for completeness. A plan listing project names without budgets or timeframes, or a progress report that isn’t broken down by project, risks falling short.

Item o10: online services (E-Service)

This item doesn’t ask whether the agency has an online channel. It asks whether there is a service citizens can complete without travelling. The manual’s components are:

• an online service that doesn’t require the applicant to come to a service point (end-to-end digital)
• instructions for using it, reachable from the agency’s main website
• usage statistics for fiscal year 2568, with at least the service name and the number of users per month or quarter, covering one full fiscal year

Two notes that trip agencies up: Q&A or online communication channels, such as answering questions over chat, don’t count as an E-Service, and months with no users must be shown as zero, not left blank.

What the manual stresses, and what to check before you submit

• URLs must be on the agency’s main website. The manual defines “website” as the main site the agency uses to communicate with the public. If data lives in a separate system, such as a budget system on a subdomain, have a page on the main website that leads to it, and check it meets that year’s rules.
• The site must stay reachable during scoring. If assessors find it down for technical reasons, the agency must restore access quickly, within 5 days of being notified.
• Approve the OIT on time. If an agency doesn’t approve its OIT answers within the process and deadline, its OIT score is zero.
• Information must cover the whole agency, not a single division, except where the manual says otherwise.

How to stop it being a quarterly scramble

1. Keep the data in a system that’s always current. Staff update spending and status per project as things change, citizens see it immediately, and the main website can link to it all year.
2. Design online services to complete end-to-end and count usage automatically. If citizens can apply for and receive a burn permit online during haze season, the system counts monthly users for you.
3. Check against each year’s manual. ITA criteria change almost every year. A system keeps data ready, but someone still has to confirm it meets that year’s components.

A live example is Don Kaeo Municipality’s budget transparency system, which publishes the budget, spending by category and project status. See how the system works.

This article summarises the B.E. 2569 ITA manual for general understanding. It is not an NACC ruling. Always check the latest manual.

Questions people ask

Sources

1. NACC: ITA assessment manuals
2. NACC: Integrity and Transparency Assessment office
3. Example: Don Kaeo Municipality budget transparency system